Doktor.se streamlines hiring and reference checking with Teamtailor and Refensa integration
Doktor.se’s recruitment process before Teamtailor was very time consuming due to the amount of manual documentation. It was also problematic because information was sporadic and couldn’t be gathered to fit individual profiles.
Similarly, reference checking was a challenge in the recruitment process. Doktor.se spent a lot of time each month calling references. Since most phone calls were made during work hours, there was always a challenge reaching out to them. The company needed a way to make this process more accessible and automated without affecting the quality.
Sandra Forsberg, HR-generalist at Doktor.se
Results
Today as a customer of Refensa, approximately 10% of the reference checking is automated during weekends, and about 40% of all references answer outside of office hours. As a result of the digitization of the process and increased availability, references are free to answer in their own time.
Having been a Teamtailor customer since 2018, Doktor.se now have a solution for handling their evergrowing pool of candidates. By adopting Teamtailor’s trigger functionality, the company have managed to combat the burden of manual processing, automating most of the hiring stages.
The triggers combined with the career site builder andoverall ease of the system, makes it possible to manage the employer brand and vastly improve the candidate experience from increased communication with all parties throughout the process.
Overall, the seamless integration between Teamtailor and Refensa now means that a reference check is just one click away.
Doktor.se is the third largest digital health care company in Europe. It was established in Sweden in 2016 and is now growing internationally. Doktor.se strives to be the patient’s natural choice as a first point of care, working hard to increase the availability of high quality primary care for everyone. Using a digital service as a first point of care enables a quicker access to care for patients, and a possibility to save resources for the individual as well as the society at large.
Learn more about Doktor.se here
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