The first pulse surveys were issued in the fall 2019 at different intervals based on each department’s needs. Some managers chose to check in once a week, while others preferred every other week or once every three weeks. The surveys are emailed out as unique links and can be filled out on any device. All feedback is completely anonymous.
– “Filling out the survey should be easy for employees. Completing the rating scale questions takes a maximum of 10 seconds, but employees also have the possibility of leaving feedback for their manager based on these questions – and they can choose to be anonymous,” Linus goes on to say.
Managers can track the results in real time on the Grade platform. Their dashboards display averages from the latest surveys, as well as trends over time. They are also able to see and respond to comments, as well as receive suggestions on actions to improve or address negative trends.