Doktor.se streamlined its entire recruitment process with smart automation and digital reference checking
Industry
Digital healthcare
Head Office
Stockholm, Sverige
Employees
1 000+
Customer Since
2022
Since we conduct at least three reference checks per candidate, it was always a challenge to reach everyone. Going digital has truly saved us time — without compromising on quality.
Sandra Forsberg, HR-Generalist, Doktor.se
Background
Doktor.se is one of Sweden’s fastest-growing digital healthcare providers – and with a high recruitment pace, smooth and scalable processes are essential. Yet as recently as a few years ago, the recruitment process was weighed down by manual tasks: documentation spread across multiple systems, scattered information, and a reference checking process that consumed valuable time.
Calling references was particularly time-consuming. With at least three references per candidate – and the challenge of reaching people during working hours – the process often dragged on.
Solution
A comprehensive strategy for modern, efficient recruitment
- Teamtailor as the central hub for candidate management
- Grade for digital, competency-based reference checking
- A seamless integration that eliminates manual work
Doktor.se, a Teamtailor user since 2018, leverages the platform’s trigger functionality to automate key steps in the recruitment process. Reference checking is now fully integrated into the flow — activated with a single click, directly from the candidate card in Teamtailor.
Reference requests are sent automatically, and thanks to Grade’s mobile-friendly interface and BankID verification, referees can respond at their convenience — even during evenings and weekends.
Result
The results speak for themselves:
40% of all references are completed outside office hours
10% are handled entirely over weekends
Multiple manual steps have been replaced with smart automation
The HR team gains back valuable time — without losing control
But it’s not just about efficiency. By connecting Teamtailor’s career site builder, communication tools, and trigger-based workflows with Grade’s digital reference checking, Doktor.se has also strengthened its employer brand.
The candidate experience has become more professional and cohesive, and communication with both candidates and referees flows seamlessly throughout the process.
With the combined power of Teamtailor and Grade’s digital reference tool, Doktor.se has built a recruitment process that matches its rapid growth — data-driven, automated, and designed with people in mind. It’s a model that frees up resources, raises quality, and makes it easier to scale — with the right people, faster.
“It’s incredibly convenient that reference checking is now just one click away — and tailored to fit people’s everyday lives”
Sandra Forsberg
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