Region Gotland Wins Employee Journey Award at the Grade Awards
When Region Gotland decided to take a comprehensive approach to the employee journey, the goal was clear: to create a user-friendly and coherent experience for both employees and managers.
In a short time, the organization has built a digital structure that connects onboarding, performance conversations, and training. Competency work has begun, and a pilot will be launched in the spring of 2026.
”The main goal is to simplify things for all of our users. Now we can tie our processes together using the system in a way we haven’t been able to before.”
– Elena Hedenstein, System Administrator, Region Gotland
A New System with New Opportunities
The journey began after a procurement decision in early 2024, when Grade was selected as the system provider.
“It was like opening a treasure chest of possibilities. Usability was crucial, and we immediately saw the potential for the entire employee journey.”
– Johanna Landin, HR Strategist, Region Gotland
All in One System and Increased Usage
By gathering onboarding, training, conversations, and, in the future, competencies in one platform, Region Gotland has created a clear and integrated experience for both managers and employees.
“That’s the benefit. Everything is collected and easily accessible.”
— Lilo Lindgren, System Administrator
The new system has also created new needs within the organization. To ensure support and quality, Region Gotland has set up central support functions.
”We went from dedicating half of one position to having three positions working with system support. Both the need and the value are significant.”
– Elena Hedenstein
Managers’ Needs Have Been a Priority
One of the main goals with the digital transformation has been to facilitate work for managers. That is why support functions have been particularly important, and the implementation has been driven by clear priorities.
The work has been carried out with firm timelines, close collaboration, and a culture that encourages testing and adjusting along the way.
”We’ve had tight schedules, but it has worked because we were clear about what needed to be done and when. Content groups worked in parallel with system testing — that was key.”
– Elena Hedenstein, System Administrator
An Employee Journey That Continues to Grow
With Grade as its platform, Region Gotland has laid the foundation for more strategic work in skills development and managerial support and is already moving forward with the next steps in its development.
”We haven’t had the system for long — but we’re already underway with many initiatives. It feels exciting and promising.”
– Johanna Landin
